Terms and Service

Please read these terms and conditions carefully before using this site.

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.Xcoins.exchange (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

Services provided by Xcoins Incorporated might not be legally allowed in certain jurisdictions. By accepting these terms and services you confirm that you are not resident of such jurisdictions.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

Information about us

www.xcoins.exchange is a site operated by xcoins Incorporated ("we", “our” or "us"). We are registered in the British Virgin Islands under company number 193567 and are located at R.G. Hodge Plaza, Upper Main Street, Wickham’s Cay 1, P.O. Box 3483, Road Town, Tortola, British Virgin Islands.

We are a limited company.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge however charges may be incurred by using some of its services.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Registration, your account and password

The site is available for you if you are at least 18 years old. In order to use the site as a buyer or seller you must first register. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You can only act on your own behalf. No account can be used to act as an intermediary or broker. You can only use your own trading accounts to trade. Your account must not contain false or misleading information about you, including, but not limited to having non-personal phone number or falsifying the country of origin. You are not allowed to share your account access with any other person or entity without prior approval from us. If you share account access with any third party we reserve the right to terminate your account(s).

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

Selling on our site

We aim to provide an effective platform for you to list digital currency for sale (“Seller”) or to buy such digital currency (“Buyer”) - we make our services available through our website, mobile applications, and other platforms. However, we are not acting as agent of the Seller. Our aim is to provide a favourable experience for both our Sellers and Buyers.

If you are a Seller offering digital currency for sale you shall:

  • post a description of the digital currency offered and set a price. Sellers are solely responsible for the description, price and authenticity of the digital currency offered;
  • represent and warrant that you hold good title and are free to sell the digital currency offered and that the sale to any Buyer will be free of any charges or encumbrances.

Buying on our Site

If you are a Buyer buying digital currency with fiat currency, it is your sole responsibility as Buyer to arrange a suitable payment method with the Seller. We accept no liability for any losses arising as a result of any method of payment agreed between the Buyer and Seller. The Buyer shall, if required by us, be ready to prove his identity, when buying digital currency online.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you license).

You cannot provide content that you do not have the right to submit, unless you have the owner's permission; this includes material covered by someone else's copyright or any other proprietary right.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

You acknowledge and agree that we have the right (but not the obligation) to monitor any posting you make on our site and the right, in our sole discretion, to remove any such posting that violates these terms of use or for any other reason. We also have the right to disclose such postings and the identity of the user who posted them if required by law or a court order, to prevent or investigate a possible crime or other violation of law, to protect our rights or the rights of others, or to enforce these terms of use. We also have the right to terminate your access to and use of this site, or to modify, edit, or block your transmissions to this site.

The views expressed by other users on our site do not represent our views or values.

Rights you licence

When you upload or post content or submit material to our site, you grant to us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, modify, distribute and display that content or material in connection with the service provided by the site and across different media and for the purposes of marketing and promotion of the site and xcoins Incorporated. You represent and warrant that you own or otherwise control all of the rights to the content that you upload or post.

Our fees

The Seller shall pay to us a transaction fee (“Transaction Fee”) at the rate displayed on www.xcoins.exchange, as amended from time to time, such sum shall be deducted from the amount of digital currency being held in the escrow service at the time the Seller completes the transaction by clicking the appropriate button to finalise the trade .


The xcoins platform, has the right to require its additional documentation, it may require other guarantees as part, National Identification, document Residence, Selfie or Request a deposit

The minimunm amount to trade without verification is $10.000 USD per trade.


If you are a Buyer you acknowledge that:

  • It is your responsibility to determine the value, and authenticity of the digital currency.
  • Your contract to purchase is with the Seller and not with xcoins Incorporated. You and the Seller will be responsible for the obligations of the contract and we exclude all liability arising from the purchase or sale contract.

Buyers making an offer for the purchase of digital currency on the site represent and warrant by placing any offer that they are ready, willing and able to pay the full purchase price within 24 hours of making such an offer.

Upon acceptance of the Buyer’s offer to purchase by the Seller, we shall separately confirm the agreement to the Seller and notify the Buyer submitting the offer that the offer was successful.

If there is no contact or payment from the Buyer to the Seller within 24 hours of the offer being successful, the Seller may contact our support team and we reserve the right to abort the transaction.

Whilst the digital currency remains in the escrow service, the Buyer may abort the transaction at any time.


When a Buyer's offer is confirmed by the Seller, the specified amount of the digital currency the Buyer wishes to buy (which includes the transaction fee payable to us) is held locked on our escrow service. After the Seller confirms the buy request, the digital currency specified is reserved from the wallet of the Seller and put into escrow. The digital currency will not be released by us until the Seller completes the transaction by clicking the appropriate button on the website to finalise the trade.

When a Seller's offer is confirmed by the Buyer, the specified amount of the digital currency the Seller wishes to sell (which includes the Transaction Fee) is reserved from the wallet of the Seller and put into escrow. The digital currency will not be released by us to the Buyer until the Seller completes the transaction by clicking the appropriate button to finalise the trade.After a trade is initiated but prior to completion of the trade, if there has been no activity for 24 hours by either the Buyer or the Seller, we reserve the right to abort or release the transaction. If a transaction is aborted or released, all funds held in escrow relating to the aborted transaction shall be released to the Seller or Buyer.


Any dispute with respect to the sale shall be resolved between the Buyer and Seller and without the participation of xcoins Incorporated. The Seller is solely responsible for collecting payment from the Buyer. xcoins Incorporated does not guarantee and is not responsible in any way for the performance or non-performance of Buyers or Sellers using the site.

We reserve the right to release a transaction from escrow to either Buyer or Seller if there is substantial evidence by governmental, executive or legislative authorities, which indicate that the transaction has to be released to one of the parties.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information and Disclaimer

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

We assume no responsibility for the information displayed on this site by you or other users, and we make no guarantee, warranty or representation as to its accuracy.



You agree to defend, indemnify and hold harmless us, our subsidiaries, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable professional advisors’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of this site, including any content you upload to the site, any use of this site's content and services other than as expressly authorised in these Terms and Conditions or your use of any information obtained from this site.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site;
  • any loss or interception by a third party of digital currency.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a business user, our maximum aggregate liability to you for all loss, damage or expense arising out of or in connection with the use of our site shall be a sum equal to the Transaction Fee.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect, damage or cause loss to your computer equipment, computer programs, data, other proprietary material or any digital currency due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Governing law and Jurisdiction

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. By using this site you agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

xcoins is a trade mark of xcoins Incorporated who is the proprietor of the UK registered trade mark under trade mark number UK000032490 for “xcoins, Buy Coins, be free, value privacy” in classes 36 and 38.

Contact us

To contact us, please email support@xcoins.exchange.

Thank you for visiting our site.


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